Tevo Privacy Policy
Effective Date: 2026-07-30
This Privacy Policy describes how Tevo ("we", "our", or "us") collects, uses, stores, and protects personal information when you use the Tevo mobile application and related services. Tevo is a plant care companion that helps you manage a personal garden, care logs, guides, map tags, and optional AI-assisted plant identification.
1. Information We Collect
We may collect the following categories of information:
- Account and profile information: nickname, avatar, and local account preferences you provide.
- Garden and care content: plant records, species and care settings, cover photos, care logs, notes, voice notes, map location tags, and reminder settings you create.
- Device and technical information: device model, OS version, app version, language, timezone, and basic diagnostics needed to run the app.
- Purchase information: StoreKit transaction identifiers, order status, and Coins balance changes related to in-app purchases.
- Usage and attribution information: feature interactions and, where permitted, advertising identifiers used for attribution and analytics (for example via Adjust).
- Identification inputs: plant photos you submit to Smart Scan for AI-assisted plant identification.
In the review-mode experience, garden data, care logs, profile information, and Coins balances are stored locally on your device.
2. Permissions and Purpose
Tevo may request the following permissions:
- Camera: used to capture plant cover photos, care log photos, profile avatars, and Smart Scan images.
- Photo Library: used to select existing photos for plant records, care logs, avatars, and Smart Scan.
- Microphone: used for optional voice notes on care logs; core browsing and garden management do not require the microphone.
- Location When In Use: used to tag where plants live and show them on the plant map.
- Tracking: limited tracking to support attribution and improve reminders / product experience where you grant permission.
You can manage permissions in iOS Settings at any time. Denying a permission may affect related features, but browsing your existing garden and guides remains available where possible.
3. How We Use Information
We use collected information to:
- Provide, operate, and maintain core app features (Home care timeline, My Garden, Explore guides, map, Profile, and Coins store).
- Save, organize, and display your plants, care history, reminders, and personal profile.
- Process Smart Scan plant identification requests you initiate.
- Process Coins purchases and related entitlements.
- Improve product performance, stability, and user experience.
- Measure attribution and analytics where permitted.
- Detect abuse, fraud, and security risks related to purchases or account use.
- Support customer service and dispute handling.
4. Data Sharing
We do not sell personal information. We may share information only in limited situations:
- With Apple and payment infrastructure to process in-app purchases.
- With service providers that help us host, analyze, attribute, or secure services, under appropriate agreements.
- With processing providers needed to fulfill a Smart Scan identification request you initiate; submitted images are used for that request.
- When required by law, regulation, legal process, or government request.
- To protect rights, safety, and property of users, us, or others.
5. Generated Content and Temporary Processing
When you use Smart Scan, the plant photo you submit may be processed to produce an identification result (such as common name, care tips, or confidence information). Generated results are provided for personal plant care assistance. Submitted images for identification are used to fulfill that request and are not sold. You remain responsible for content you upload and for how you use identification results.
6. Data Storage and Security
We apply commercially reasonable technical and organizational measures to protect data, including access control and secure transmission practices. Local garden content on your device is protected by the security of your device and operating system. No method of transmission or storage is absolutely secure, and we cannot guarantee absolute security.
7. Data Retention and Deletion
- Data remains available while you use the app, until you delete specific content, delete your account, or uninstall the app.
- Log Out / Delete Account in the review experience clears local garden data, care logs, profile, and Coins associated with that session.
- Certain anti-abuse markers (such as whether a first-launch Coins bonus was already granted) may be retained so the bonus is not claimed repeatedly.
- Server-side retention, if any, follows applicable legal and operational requirements. When no longer required, data will be deleted or anonymized as reasonably practicable.
8. Your Rights
Subject to applicable law, you may have rights to:
- Access or obtain a copy of your personal information.
- Correct inaccurate or incomplete personal information.
- Delete certain personal information.
- Restrict or object to certain processing activities.
- Withdraw consent where processing is based on consent.
In the app, you may Log Out or use Delete Account to clear local garden and profile data. You can also submit requests through our support channel. We may verify your identity before processing requests.
9. Children's Privacy
Tevo is not directed to children under the minimum age required by applicable law. If we become aware that personal information of a child has been collected without appropriate authorization, we will take reasonable steps to delete it.
10. International Transfers
Depending on your region and service architecture, your information may be processed in jurisdictions different from your own. We will take reasonable safeguards as required by applicable law.
11. Third-Party Services
Tevo may use Apple platforms for purchases and system services, plus libraries and SDKs such as attribution / analytics helpers (for example Adjust) and other operational components. These parties may process technical data under their own terms where applicable.
12. AI-Assisted Identification
Tevo may generate plant identification results based on photos you submit. You retain control over content you upload. Identification results are for personal plant care assistance, may be imperfect, and should not replace professional horticultural advice. You are responsible for how you use or share those results and must not use them to infringe others' rights.
13. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be communicated by in-app notice, website update, or other reasonable channels. Continued use after updates means you acknowledge the revised policy.
14. Contact
For privacy-related inquiries, please contact us through official in-app or website support channels: